Follett Launches Sales, Customer Service Realignment

Goal is to ‘make doing business with Follett the best, easiest experience’

 

MCHENRY, Ill., April 28, 2016Follett today announced it is realigning its domestic sales and customer service organizations to better support customers’ needs and to ensure schools and districts have dedicated representatives with direct expertise in the products and services they use.

“We are refreshing the way we do business, and making a significant investment into this restructure,” said Nader Qaimari, President, Follett School Solutions. “Our customers have given us significant feedback as to their needs, and we are humbled to put that into action.”

Qaimari said the Follett sales team is doubling in numbers, and will provide better service through more frequent and personal customer contact. Further, Follett is creating newly specialized sales and customer service teams for Library/Classroom Content, New/Used Textbooks, Technology/Enterprise Solutions, and Private/Parochial. Library customers will once again have a dedicated customer service representative with intimate knowledge of each districts’ needs.

In addition, the realignment is designed to help potential customers simplify the process of reaching a representative. Both current and potential customers will be able to quickly access a revamped “Rep Finder” to find information on their support team at Follett.

“We want to make doing business with Follett the best and easiest experience so that educators can focus their time on students,” Qaimari said. “We are committed to a dramatically heightened level of customer service from knowledgeable salespeople who are responsive and possess expertise in our products and services.”

For more information about Follett, visit www.FollettLearning.com. To reach Follett sales, call (877) 899-8550.

About Follett’s PreK-12 Business| follettlearning.com
Follett is the largest provider of educational materials and technology solutions to PreK-12 libraries, classrooms, learning centers and school districts in the United States, and a major supplier to educational institutions worldwide. Follett distributes books, reference materials, digital resources, ebooks and audiovisual materials, as well as pre-owned textbooks. Follett also is one of the leading providers of integrated educational technology for the management of physical and digital assets, the tracking, storing and analyzing of academic data, and digital learning environment tools for the classroom focusing on student achievement.

 

About Follett Corporation | follett.com

For more than 140 years, Follett has been a trusted partner to pre-K and K-12 schools, districts, and college campuses, taking care of the critical details that make it easier for schools to run, teachers to teach and students to learn. Every day, Follett serves more thanhalf of the students in the United States, and works with 70,000 schools as a leading provider of education technology, services and print and digital content. Follett is higher education’s largest campus retailer and a hub for school spirit and community, operating more than 1,250 local campus stores and 1,700 virtual stores across the continent. Headquartered in Westchester, Illinois, Follett is a $2.6 billion privately held company.

*******************************************************************

Reading Horizons Wins 2016 BESSIE Award for Best Remedial Reading Website

The interactive reading curriculum was honored by the ComputED Gazette as one of the best educational software options for elementary students

 (Salt Lake City, UT) April 28, 2016 – Reading Horizons, a multisensory curriculum used to rapidly increase reading skills, has been named a winner in the 22nd Annual Best Educational Software (BESSIE) Awards. Reading Horizons won “Best Remedial Reading Website” in the early elementary category.

Presented by the ComputED Gazette, the BESSIE Awards target innovative and content-rich programs and websites that provide teachers and parents with the technology to foster educational excellence. Contenders for the awards are evaluated based on academic content, technical merit, subject approach, and management system. Winners are selected from entries submitted by publishers worldwide.

“We are delighted to have Reading Horizons recognized by the BESSIE judges for educational excellence,” said Tyson Smith, the President and CEO of Reading Horizons. “This BESSIE award for Best Remedial Reading Website validates years of effort to develop software that will meet the needs of emergent and struggling readers. Our team is dedicated to providing educators and students with the best possible solutions to increase literacy skills and reading comprehension.”

Reading Horizons develops and produces direct instruction and software materials to increase literacy skills for emergent readers, struggling readers (children and adults), and English language learners through blended learning. The platform follows the Orton-Gillingham method of teaching decoding skills systematically and sequentially.

The company recently launched the latest iteration of its interactive platform, Reading Horizons Discovery® version 7. The update includes Check-Up assessments, an iPad app designed to make the program convenient for students in a 1:1 or BYOD setting, and the option for the RH Discovery Reading Assessment powered by the Lexile Framework for Reading®.

Reading Horizons Discovery fulfills all of the standards for foundational reading skills for students in K-3, as well as other standards outlined by the Common Core State Standards, and is correlated to the findings of the National Reading Panel.

The web-based software is accessible to students, teachers, and administrators from any location with an Internet connection.

About Reading Horizons

For more than 30 years, Reading Horizons has dedicated its time and efforts to perfecting a reading system that makes learning to read simple and enjoyable for beginning and struggling readers. All of Reading Horizons’ products are based on a methodology that provides explicit, systematic, sequential instruction in decoding, spelling, and pronunciation strategies. The average student gains two to three grade levels in reading upon completing the program. For more information, please visit ReadingHorizons.com.

Advertisements